Question: I have to reinstall a program for my work, however, I always received the following error message "This application failed to start because QBHelpXRefHSS.dll was not found. Re-installing the application may fix this problem." I've downloaded the QBHelpXRefHSS.dll zip file I need from internet. Nothing happened. One problem is I'm not sure if I have done the right thing to fix this error. Can anyone offer some help? Many Thanks.                                                                                                                             

Answer: The answer is absolutely yes. there are several ways for you to troubleshoot QBHelpXRefHSS.dll errors.

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Common QBHelpXRefHSS.dll Error:

  • "Runtime Error! Program [path]\QBHelpXRefHSS.dll. An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."
  • "Cannot find [PATH]\QBHelpXRefHSS.dll"
  • "Cannot start [APPLICATION]. A required component is missing: QBHelpXRefHSS.dll. Please install [APPLICATION] again."
  • "The file QBHelpXRefHSS.dll is missing."
  • "Windows could not start because QBHelpXRefHSS.dll file is missing or corrupt."
  • "[path]\QBHelpXRefHSS.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media."
  • "QBHelpXRefHSS.dll Not Found"
  • "This application failed to start because QBHelpXRefHSS.dll was not found. Re-installing the application may fix this problem."
  • "The module QBHelpXRefHSS.dll was loaded but the entry-point DllRegisterServer was not found. Make sure that QBHelpXRefHSS.dll is a valid DLL or OCX file and then try again."
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At whiles, QBHelpXRefHSS.dll error can be caused by the installation of a program. Once you uninstalled the software, QBHelpXRefHSS.dll issues will be solved with ease. {Before uninstalling the program, do a clean boot for your PC is highly recommended!

Please do the following steps to perform a clean boot:

1. You must log on your computer with administrator rights.

2. Click Start, type msconfig.exe in the searching box, and then press Enter to start the System Configuration utility.

Note: If you are prompted for an administrator password or for confirmation, you should type the password or provide confirmation.

3. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)

4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

Note This step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.

5. Click OK, and then click Restart.

Reference: http://support.microsoft.com/kb/929135/en-us

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